One-time purchase
€79 once
All recording and editing tools, including one year of updates.
Buy once — €79Keep your included versions forever. Includes one year of updates.
Screen recordings for customer support
Create customer support videos.Answer a question with a clear next step.
Show the starting point, complete the action and verify the result. Give customers an answer they can follow at their own pace.
€79 once. No subscription required.
Includes one year of updates. Keep your included versions forever.
For Macs with Apple Silicon, macOS 15 or later.
One question. A visible answer.
14 secondsVideo unavailable. Open the video
Read the video transcript
How do I hand a task over for review? Open the task, finish the checklist, and leave a clear review note. Post the comment, then move the card into In review. Now the team can see what changed and what happens next.
Make the answer concrete
Show the exact control and the result it produces. Automatic click zooms help viewers follow actions in a new Lorivelle recording.
Keep customer details out
Cover names, addresses or identifiers with editable Blur regions. Verify the entire interval, including scrolling and menus.
Reuse the explanation
Save a licensed project to update the edit later. Export a file for an individual ticket or a help-center article.
Protect the details before you share.
Keep private information out of the answer. Add a timed blur, then adjust its area and interval in the editor.
Cover private details and keep the blur editable
22 secondsVideo unavailable. Open the video
Read the video transcript
Before sharing this recording, I cover the email address with Blur. I draw the area in the preview, then select its timeline block so I can adjust the same box. I move and resize it to cover the complete line. The preview and timeline stay visible together. Finally I play the protected interval and check that the address stays covered.
Use a safe starting point
Prepare example data or cover customer information before publishing. Check menus and scrolling as well as the first frame.
Check the whole blur interval
A fixed blur does not track moving text. Review the start, middle and end, and move or resize the existing region if the detail becomes exposed.
Keep a reusable answer
Save the licensed project to update the recording when your product changes. Add written steps alongside the MP4 in a ticket or help article.
Make your next recording
Choose how you use Lorivelle.
Prices in EUR. Record and edit for free. A license unlocks saving projects and exporting your finished videos.
October offer through Oct 31, 2026, 23:59 Berlin time: €45 once or €9/month until you cancel. Your monthly price stays the same after October.
Monthly
€16 / month
All recording and editing tools, with updates during your subscription.
Subscribe — €16/monthCancel anytime. Access continues until your paid period ends.
Making a useful support recording
Can I blur a recording made elsewhere?
Yes. Import a compatible video and add a timed Blur region. Move or resize it in the preview and set its interval on the timeline.
Does the customer need Lorivelle to watch?
No. Share the exported MP4 in a compatible player, ticket system or help center. The customer does not need the recording app.
Can the support video include my camera?
Enable a camera when recording with Lorivelle, then use an overlay or another camera layout in the editor. A flat imported screen video does not contain a separate camera track.